The 21-Tech initiative has allowed me as a Discovery Guide to push myself further on how much information I can process and share with each visitor I encounter.- Odis Garrett, Children’s Museum of Houston Discovery Guide
21-Tech is a bridge between our museum guides and the visitors in that it creates connections between educational concepts and the real world.- Shawn Waxali, Children’s Museum of Houston Discovery Guide
21-Tech has helped Discovery Guides engage visitors by extending their experience through the apps and applying it to the exhibits.- Ian Tibby, Children's Museum of Houston Discovery Guide
21-Tech is a way of ‘hiding the vegetables in the fruit’ where the kids do not realize they are learning, but instead having fun and being fed knowledge that intrigues their minds.- Lauren Bell, Children's Museum of Houston Discovery Guide
21-Tech provides a new outlet for our Discovery Guides to interact with the visitors in a way that further enhances their experience and makes the visit overall extra enjoyable.- Sylvia Garcia, Children's Museum of Houston Discovery Guide

CMH: Cycle 3 – Summary of Findings

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Visit the link below to see the full cycle 3 summary of finding for CMH.



Summarize the most important patterns and findings that emerged

    • Categories were selected in order they were displayed. Most families only used few of the categories because of the amount information in each.
    • App was not used very much by families with younger children. Some families referred to ages 6 and under as too young to use the app.
    • Observational pattern suggested, use of app was not practical in crowded and loud areas.
    • Nearly everyone agreed the app provides extended learning experience whether they would use it again or not.
    • Short videos were successful and shared with other family members. Videos and graphics were most useful than text.


How did your organization respond or plan to respond to the findings?

The app is sufficient at this point to continue summative evaluations. More shorts videos, fun facts, and graphics will be added in the future to enrich post content.

  1. February 26, 2016

    Sean Rooney

    Thanks for posting this Rizwan.
    OMSI is still planning on how to respond to the findings, but here are a few things we know:
    1. With the success we have had with the “Try This” category. We will be adding more content in this category to see if it continues to get good usage.
    2. We noticed that we offer things to try in the “Try This” category, but we don’t always explain why you may get the results you get; we will likely add a comment like “See Big Questions category to find out why” and add additional content in that category.
    3. We are also excited to try content with the polling feature.
    4. We may add another video explanation.

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Project Brief

21-Tech partners study and share the effective use of Personal Mobile Technologies (PMTs) by gallery facilitators in their work with visitors. The initial three years (2011-2013) of 21-Tech are funded in large part by a 21st Century Museum Professionals award from the Institute of Museum and Library Services. The project is led by the Children’s Museum of Houston in partnership with Lawrence Hall of Science, New York Hall of Science, Oregon Museum of Science and Industry, and Sciencenter. For more information, please visit the About page.

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