The 21-Tech initiative has allowed me as a Discovery Guide to push myself further on how much information I can process and share with each visitor I encounter.- Odis Garrett, Children’s Museum of Houston Discovery Guide
21-Tech is a bridge between our museum guides and the visitors in that it creates connections between educational concepts and the real world.- Shawn Waxali, Children’s Museum of Houston Discovery Guide
21-Tech has helped Discovery Guides engage visitors by extending their experience through the apps and applying it to the exhibits.- Ian Tibby, Children's Museum of Houston Discovery Guide
21-Tech is a way of ‘hiding the vegetables in the fruit’ where the kids do not realize they are learning, but instead having fun and being fed knowledge that intrigues their minds.- Lauren Bell, Children's Museum of Houston Discovery Guide
21-Tech provides a new outlet for our Discovery Guides to interact with the visitors in a way that further enhances their experience and makes the visit overall extra enjoyable.- Sylvia Garcia, Children's Museum of Houston Discovery Guide

Concerns with promoting commercial products

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This topic contains 1 reply, has 2 voices, and was last updated by  Keith Ostfeld 5 years, 1 month ago.

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    Sandra Eix

    Hi 21-tech folks,

    Has anyone had a discussion at their institution about “promoting” or endorsing commercial apps? Some of us worry that if we demonstrate a product on the exhibit floor, we may be seen to be advertising that product. If you’ve had that discussion, how was it resolved, or was it?

    Sandy and colleagues at Science World in Vancouver, Canada


    Hi Sandy (and her colleagues :-),

    Sorry for the late response to your question. In all honesty, people often do ask our floor staff for the names of the apps we use on the floor (and we do provide them). We tend to use language like “an app that we found useful” or similar language. But, we pretty much have come to think of the apps (and even the iPads) as just tools we use like so many other third party products (golf balls, pencils, crayons, etc.). People do sometimes ask us about certain apps, hardware, etc. just like they ask us where get other products (from face paint to marble runs). I personally have never been asked if we are endorsing a product, but if I was, I’d just tell them that we buy everything, we aren’t endorsing anything, and that we just find them to be the best tool for the job at hand.

    Really, I guess it hasn’t been a major issue. So, hopefully it won’t be for you!

    Thanks and I hope that helps,

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Project Brief

21-Tech partners study and share the effective use of Personal Mobile Technologies (PMTs) by gallery facilitators in their work with visitors. The initial three years (2011-2013) of 21-Tech are funded in large part by a 21st Century Museum Professionals award from the Institute of Museum and Library Services. The project is led by the Children’s Museum of Houston in partnership with Lawrence Hall of Science, New York Hall of Science, Oregon Museum of Science and Industry, and Sciencenter. For more information, please visit the About page.

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